The first clue that things might not go smoothly on my tour of Morocco was when no one from Best of Morocco Tours met me at the Casablanca airport. Since I would be a guest of the company during the 17-day tour, I did not even know the name of the hotel I would be staying at, so I wandered around the terminal building, hoping that my guide was on his way. Twenty minutes later, a tall, thin man sauntered up to me, flashed a broad grin, and offered his hand with no hint of apology.
“Barbara, I am Jaouad. I was having coffee in the cafe.”
As we climbed into his car he dropped the next bomb. “I forgot to tell you that you will be sharing a room. I hope that is OK?” After a slight hesitation he added, “Of course, if you prefer a private room I can arrange this.” But the message was clear; I was expected to share accommodations.
I wish I could say things improved from that point but it soon became clear that organization and communication issues would plague this tour. At the Idou Anfa Hotel and Spa, I was not allowed to join the other members of my group at breakfast. Instead, I was shunted off to a separate room where the fare was coffee, bread and butter rather than the lavish Continental buffet being enjoyed by everyone else. Continue reading